Your call or email, if not answered immediately, will be returned as soon as possible.
Daytime, evening and limited weekend appointments are available, between the hours of 8:30am and 8:00pm. My office is located in Downtown Vancouver, BC.
My fee is based on guidelines recommended by the BC Association of Clinical Counsellors. I offer a sliding scale fee that can be discussed on a case-by-case basis. Appointments are usually scheduled once a week, or once every two weeks according to client need, preference and resources.
Payment is accepted by cash or cheque at the end of each session. A receipt will be provided following payment, and may be submitted for reimbursement to an insurance carrier, if applicable.
Missed appointments which are not cancelled by phone at least 24 hours prior will be billed in full. If an appointment needs to be cancelled or rescheduled, please provide as much notice as possible.
If you are experiencing an emergency, please call 911, go to your nearest hospital emergency room, or call the Crisis Line at 604-872-3311.
The BC Medical Services Plan (MSP) does not cover the therapists. Some (but not all) extended health plans will cover fees. Please ask your insurance benefits plan representative if they cover the fees of a Registered Clinical Counsellor or a Canadian Clinical Counsellor and if so, for how much per session and per year. If they do, you can submit my receipts to them for reimbursement. If not, you may wish to claim them as an income tax deduction, under “Medical Expenses”.
Monique Silverman, MA, RCC, CCC